ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The shared Geomicrobiology analytical facilities consist of four different labs in the Green Earth Sciences Building. Main areas of study are:
- molecular, bio(geo)chemical, and ecological aspects of the microbial cycling of nitrogen, carbon, and metals in the environment
- diversity, distribution, and activity of microorganisms driving greenhouse gas cycling in the ocean and beyond
- molecular biomarkers in modern organisms to refine our interpretations of the microbial fossil record.
| Paula Welander | PI | 6507237341 | welander@stanford.edu |
| Anne Dekas | PI | 6507361225 | dekas@stanford.edu |
| Chris Francis | PI | 6507240301 | caf@stanford.edu |
| Hours | Location |
|
9AM - 5PM |
Green Earth Sciences Building |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Gert van Dijken |
Lab Manager
|
650-736-1231
|
gertvd@stanford.edu
|
Mitchell A67
|