Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Stanford Microchemical Analysis Facility (MAF) features multiple cutting-edge electron-sourced instruments designed and optimized for measuring and mapping elemental abundances in solid materials. The facility is equipped with both wavelength- and energy-dispersive X-ray spectrometers and multiple cathodoluminescence detectors/spectrometers.
| Dale Burns | Laboratory Manager | 650-721-8549 | dhburns@stanford.edu | McCullough 139 |
| Hours | Location |
|
Monday - Friday |
Geballe Laboratory for Advanced Materials (GLAM) |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Dale Burns |
Labratory Manager
|
650-721-8549
|
dhburns@stanford.edu
|
McCullough 139
|
