Welcome!
ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Stanford Biobank is a first-of-its-kind academic center for biobanking providing self-service sample management tools to empower Stanford faculty, centralize broad consent and community education, provide one-stop shop services for standardized laboratory services, and provision ‘green’ long-term sample storage solutions. The Stanford Biobank aims to pivot the definition of modern biobanking to include both improved biorepository management strategies, alongside an institute-wide broad consent and state-of-the-art data solutions for clinical and molecular data.
For queries about our services please email: sbrequests@stanford.edu or visit our website: https://med.stanford.edu/sbc/biobank.html
Leadership
Justin Vincent-Tompkins | Director | justin81@stanford.edu
Blanca Fuentes | Biobank Manager | 650-736-4147 | befjr@stanford.edu
Ruth O'Hara | Senior Associate Dean of Research |
Latha Palaniappan | Faculty Co-Partner | lathap@stanford.edu
| Location | Hours |
|
1050A Arastradero Rd |
Monday - Friday 7 am - 5 pm |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Stanford Biobank Services |
Admin
|
650-736-4147
|
sbrequests@stanford.edu
|
1050a Arastradero A238
|
| Stanford Biobank Billing questions |
Finance
|
biobank-billing@stanford.edu
|
