ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

Viruses Produced Adeno-associated viruses
Lentiviruses
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Overview of Services
Stock Viruses
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To request any service from our core, please read and follow the instructions in the forms below:
iLab Ordering Instructions for Stanford Users
External users:
iLab Setup and Ordering Instructions for External Users
GVVC users should always perform the following procedures prior to ordering recombinant viruses:
Nicholas Wall, Ph.D. | Director
Office: S081
Phone: 650-723-0588
Email: neuro_gvvc@stanford.edu
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Location |
Hours |
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Gene Vector and Virus Core, Stanford University Wu Tsai Neurosciences Institute
290 Jane Stanford Way, Room S078 Stanford CA 94305
Mailing Address Wu Tsai Neurosciences Institute
290 Jane Stanford Way M/C 5088
Stanford CA 94305
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8:00 a.m. - 5 p.m. Pacific time, Monday to Friday
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Please acknowledge GVVC as the Stanford Gene Vector and Virus Core (RRID:SCR_023250). Stock viruses may be referenced by their name and GVVC ID (ie GVVC-AAV-123) in resource tables. If GVVC staff provide significant experimental design, data interpretation, or other intellectual contribution, co-authorship in accordance with professional norms for publication credit is expected.
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Nicholas Wall, Ph.D. |
GVVC Director
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650.723.0588
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nrwall at stanford.edu
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290 Jane Stanford Way, S081
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| Maritza Vallejo |
Financial Contact
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maritza.vallejo at stanford.edu
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290 Jane Stanford Way, E152
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| Anitha Ponnuswami |
GVVC Staff
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650-724-8451
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aponnusw at stanford.edu
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290 Jane Stanford Way, S078
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| Rebecca K. Edwards |
GVVC Staff
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650-724-8451
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re2 at stanford.edu
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290 Jane Stanford Way, S078
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| Jihanne Shepherd |
GVVC Staff
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650-724-8451
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jihanne at stanford.edu
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290 Jane Stanford Way, S078
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| Elvina Vu |
GVVC Staff
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650-724-8451
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elvinavu at stanford.edu
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290 Jane Stanford Way, S078
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