Welcome!
ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
To access specific rooms and equipment rentals, please use iLabs to process your request. Here you can schedule:
To access equipment reservations and rentals, please click on the the "Reserve Equipment" tab.
(NOTE: To view any equipment to book a time for use, you must first complete all requirements)
Dave Bentzel, VMD, MPH, DACLAM, DACVPM | VSC Director
Office: 650-498-1560
Email: dbentzel@stanford.edu
Alberto Gaudiel | RAF Irradiation Orientation Manager
Email: agaudiel@stanford.edu
Edward Florendo | CMP Irradiation Orientation Manager
Email: edflorend@stanford.edu
Anne Lum | Director of Academic and Business Operations/Billing Manager
Office: 650-498-5254
Email: annelum@stanford.edu
For any questions regarding specific equipment that you are looking to schedule, please email:
Email: jnbias@stanford.edu
Please specify the equipment you need access to, indicate whether you are an existing member of the VSC iLabs core, and provide your APLAC protocol number.
