ALERT

ATTENTION 

In Observance of the holidays, Agilent CrossLab/ iLab Operations Software Support Help Desk will be closed during U.S. hours on Wednesday January 1st, 2025. We will resume regular U.S. support hours on Thursday January 2nd, 2025. For urgent matters, please add "Urgent" to the ticket/ email subject or press "1", when prompted, to escalate a call on the iLab Support phone and we will prioritize those requests first.



 

Welcome to Stanford University's Shared Scientific Facilities Management System

 

 Photo Credit: Linda A. Cicero / Stanford News Service

This web-based scheduling, ordering, and billing system (commonly referred to as "iLab", after it's commercial supplier) is used to manage twenty-six of the shared scientific faciliites at Stanford University.  These facilities provide access to state-of-the-art instrumentation, expert staff, and specialized scientific services.  They are open to all Stanford University researchers and many of them also provide services or access to instrumentation to other academic, non-profit, and for-profit researchers.   

You can browse through the services and instrumentation from the List of Core facilities, or Search for them in the Search tab.  In order to use the facilities managed via this system, you will need to establish an account.  You can do that by following the "Login" link in the upper right of this page (note that we suggest that you avoid using Internet Explorer).  Stanford researchers should login using their SUNET IDs.  If you don't already have an account in the system, you will be asked for some information, including selecting your PI to establish your membership in a research group.  In order to register, your name must be set to "Public" in StanfordWho".  PIs and researchers with their own fellowships will already have accounts in the system and can just login.  If you need to be added to additional research groups (e.g. researchers with their own fellowships who want to use their PI's funding), please contact ilab-support at agilent.com.  Non-Stanford users with accounts can also use the "login" link and then login using their iLab credentials.  New non-Stanford users should use the "sign-up" link to establish a new account (more details here). 

Need Help ?

Able to login:  Click the "HELP" link in the upper right hand corner of the iLab application to log a support request.

Stanford (SUNETID) Users who are unable to login and can't reach iLab Support:  Email cmundoma@stanford.edu   DO NOT contact him about Newark HUB, Alternative Worksites, or Bambi.  Instead please contact drochoa@stanford.edu for all Newark HUB, Alternative Worksites, and Bambi.

Non-Stanford users who are unable to login: Email ilab-support-reply@agilent.com

 

Support Resources

Stanford-specific iLab Lab Manager Guide

Vendor helpsite for core customers

Vendor helpsite for iLab lab managers

Vendor helpsite for core facility staff

 

Links

Stanford University Website

List of Cores of Interest to Biomedical Researchers

Stanford Nano Shared Facilities (not on iLab)

Animal Diagnostic Laboratory (not on iLab)

 

Stanford's F&A rates

 All federal and many non-federal sponsors recognize the need to reimburse not only the direct costs of research but also the  indirect costs associated with the research.  These indirect costs are known as Facilities and Administrative (F&A) costs and are expressed in terms of a rate.  To learn more about Stanford University’s F&A Rates and what the current year’s rates are, please click on Stanford's F&A rates link above (it's the title of this secton). 

 

iLab Cores at Stanford University

Core Name Primary Contact Email Phone Number/Ext
Bambi SRWC Business Center Worksite Denise Ochoa drochoa@stanford.edu (650) 724-3901
Computational Services and Bioinformatics Facility Lee Kozar kozar at stanford.edu 650.725.4483
Cryo-EM Facility
Gene Vector and Virus Core Nicholas Wall, Ph.D. nrwall at stanford.edu 650.723.0588
Geomicrobiology Laboratories (GML) Gert van Dijken gertvd@stanford.edu 650-736-1231
High-Throughput Screening Knowledge Center David Solow-Cordero, Ph.D. desolow@stanford.edu 650 725-6002
Human Pathology/Histology Service Center Pauline Chu pchu at stanford.edu (650) 723-6043
In vitro BSL3 Laboratory Jaishree Garhyan jgarhyan@stanford.edu 650-385-9509
Koret Human Neurosciences Community Lab (Koret HNCL) The Koret Team human_neuro@stanford.edu
Mineralogy and Petrology Lab (M&P) Doug Meisenheimer meisenhd@stanford.edu
Neurosciences Preclinical Imaging Laboratory (NPIL) Jieun Kim neuro_preclinical@stanford.edu 650-498-0045
Newark HUB Worksite
PET/MRI Metabolic Service Center Mehdi Khalighi, PhD mkhalighi@stanford.edu (650) 721 1701
Sample Preparation Laboratory Alex Grande agrande1 at stanford.edu 650-724-6628
Stanford Center for Innovation in In vivo Imaging (SCi3) Frezghi Habte, Ph.D. fhabte@stanford.edu 650-723-0619
Stanford Center for Innovation in In vivo Imaging at Porter (Sci3@Porter) Edwin Chang echangcv@stanford.edu 16502839854
Stanford Cosmogenic Isotope Lab Aaron Steelquist steelqat@stanford.edu
Stanford Genomics Luisa Jimenez luisaj@stanford.edu 650.736-1763
Stanford MicroCT Facility (MCT) Doug Meisenheimer meisenhd@stanford.edu
Stanford Microchemical Analysis Facility (MAF) Dale Burns dhburns@stanford.edu 650-721-8549
Stanford University Biobank Stanford Biobank Services sbrequests@stanford.edu 650-736-4147
The Binns Program for Cord Blood Research Imene Smati ismati@stanford.edu (916) 757-9638
The Knowledge Centers at Sarafan ChEM-H Corey Liu liuc@stanford.edu
Transgenic, Knockout and Tumor model Center (TKTC) Hong Zeng, M.D., Ph.D. hongzeng@stanford.edu (650) 724-9556
VSC Equipment and Technical Services Dave Bentzel dbentzel@stanford.edu 6504981560
Behavioral and Functional Neuroscience Laboratory Nay Saw neurobehavior@stanford.edu 650.725.2918
Cell Sciences Imaging Facility: Beckman Center Jon Mulholland jwm at stanford.edu 650-725-7532
Cell Sciences Imaging Facility: Neuroscience Microscopy Service Gordon Wang gordon.wang@stanford.edu (650) 723-8818
Cell Sciences Imaging Facility: Shriram Center Jon Mulholland jwm@stanford.edu 650-725 7532
Fly Media Center Todd Galitz galitz@stanford.edu 650.799.1554
Human Immune Monitoring Center Holden Maecker, PhD maecker@stanford.edu 650.723.1671
Microfluidics Foundry Adam White akwhite@stanford.edu 604-992-6484
Stanford University Mass Spectrometry Allis Chien, Ph.D. allis at stanford.edu 650.723.0710
Translational Applications Service Center Joanna Liliental, PhD jlili@stanford.edu 650.736.1285
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